PRIVACY POLICY
ABDO RAFIQ & PARTNERS LIMITED
We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
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This website privacy policy is divided into the following sections:
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Who we are
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Our website
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Our collection and use of your personal information and other data
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Our legal basis for processing your personal information
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Who we share your personal information with
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International Transfer of your information
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Cookies
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Marketing
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Your rights
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Keeping your personal information secure
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How to complain
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Changes to this website privacy policy
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How to contact us
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​Who we are
This website is operated by Abdo Rafiq & Partners Limited. We are a full service law firm registered in the Abu Dhabi Global Market under commercial license number 000004388 with our registered office at DD-14-116-003, 14th Floor, WeWork – Hub 71, Al Khatem Tower, ADGM Square, Abu Dhabi, UAE.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated the applicable data protection laws in the Abu Dhabi Global Market and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
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​Our website
This privacy policy relates to your use of our website, only.
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Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional services available to you. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
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​Our collection and use of your personal information and other data.
​We collect personal information about you when you access our website, register with us, contact us, send us feedback, engage us for legal services via our website, post material to our website and complete customer surveys via our website or as a result of your relationship with any of our clients.
We collect this personal information from you either directly, such as when you register with us, contact us or engage us for legal services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
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The personal information we collect about you depends on the particular activities carried out through our website.
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This information includes:
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your name, address and contact details
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date of birth
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bank account and payment details
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passport details
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details of any feedback you give us by phone, email, post or via social media
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information about the services we provide to you
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your account details, such as username, login details
We use this personal information to:
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create and manage your account with us
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verify your identity
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respond to your inquiries
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provide goods and services to you
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market our services
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customise our website and its content to your particular preferences
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notify you of any changes to our website or to our services that may affect you
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improve our services
We may also process data relating to your use of our website in addition to the personal information provided by you which may include technical information including the Internet Protocol (IP) address used to connect your personal device to the internet, geographical location browser type and version, operating system of your personal device, length of your visit, time zone setting, browser plug-in types and versions, services you viewed or searched for, page response times, page interaction information. This additional data may be processed for the purpose of analysing the use of our website and services.
By providing us with any personal information, you are consenting to the use of your personal information as contemplated in this website privacy policy. If you do not want us to use your personal information for any of these purposes, please do not provide us with your personal information. This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
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​Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
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​The legal bases we may rely on include:
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consent: where you have given us clear consent for us to process your personal information for a specific purpose
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contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
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legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
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vital interests: where our use of your personal information is necessary to protect you or someone else’s life
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public task: where our use of your personal information is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law
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legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
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Who we share your personal information with
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We may share your personal data with members of our group of companies, associate partners & firms and our third party service providers which enables us to effectively provide you services for which we are engaged by you.
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​We may disclose your personal information to our insurers and/or our professional advisers to the extent reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
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We will share personal information with law enforcement or other authorities if required by applicable law.
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​We will not share your personal information with any other third party without your consent unless we are required to do so by law or in connection with legal proceedings or in order to exercise or defend legal rights.
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​International Transfer of your information
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Our engagement or relationship with you may necessitate that we transfer your personal information outside the Abu Dhabi Global Market or the UAE to our other offices, associate partners, firms and professional services firms located outside the United Arab Emirates who either provide their services to us or on our behalf.
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​Such countries or jurisdictions may not have the same data protection laws as the Abu Dhabi Global Market or the country in which you reside and may not be recognised as providing an adequate level of protection but we will ensure that sufficient safeguards are in place to ensure that all such entities keep your personal information confidential and secure and use on a “need to know” basis.
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​If you would like further information regarding such transfers please contact us (see ‘How to contact us’ below).
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​Cookies
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​A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website.
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​Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
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​Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
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​Marketing
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​We would like to send you information about services and offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
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​For more information on your rights in relation to marketing, see ‘Your rights’ below.
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​Your rights
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​You have a number of important rights free of charge. In summary, those include rights to:
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fair processing of information and transparency over how we use your use personal information
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access to your personal information and to certain other supplementary information that this website privacy policy is already designed to address
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require us to correct any mistakes in your information which we hold
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require the erasure of personal information concerning you in certain situations
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receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
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object at any time to processing of personal information concerning you for direct marketing
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object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
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object in certain other situations to our continued processing of your personal information
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otherwise restrict our processing of your personal information in certain circumstances
If you would like to exercise any of those rights, please:
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email, call or write to us,
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let us have enough information to identify you,
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let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
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let us know the information to which your request relates including any account or reference numbers, if you have them.
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​Keeping your personal information secure
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​We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
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​We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
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​How to complain
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​We hope that we can resolve any query or concern you raise about our use of your information.
​The Abu Dhabi Global Market’s Data Protection Regulations 2015 also give you the right to lodge a complaint with the Office of Data Protection in ADGM and you may contact them via email to data.protection@adgm.com.
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​Changes to this website privacy policy
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​This website privacy policy was published on 1 September 2020 and last updated on 1 September 2020.
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​We may change this website privacy policy from time to time without prior notice. We advise you to regularly visit our website and ensure that you are happy with any changes to this policy.
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​How to contact us
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​Please contact us if you have any questions about this website privacy policy or the information we hold about you.
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​If you wish to contact us, please send an email using the email address published on our website from time to time.